Request for the Transfer of Service Line or Relocation of Water Meters
Office / Division
Classification
Type of Transaction
Sta. Ignacia Water District
Simple Transaction
G2C > Government to Citizen
Who May Avail
Checklist of Requirements
Where To Secure
All concessionaires of SANTA IGNACIA WATER DISTRICT
1. Current Statement of Account (SOA)
SIWAD Billing Section
Client Steps
Agency Action
Fees To Be Paid
Processing Time
Person Responsible
1
Go to
Engineering
Assistant and
request for the
transfer of
service line
1.1
Conduct
site inspection
and inform
client of all the
materials
needed for the
transfer of
service line
None
30 Minutes
Engineering Assistant A / Utilities / Customer Services Assistant C
2
Proceed to
cashier and pay
total estimate of
materials &
service fee for
the transfer of
service line
2.1
Accept
payment and
issue an
official receipt
Actual Estimate
10 Minutes
Cashier C
3
Go to the
storekeeper and
present the
Official Receipt
of purchase
materials
3.1
Release
the purchase
materials and
forward to the
Maintenance
section
None
10 Minutes
Store Keeper / Utilities / Customer Services Assistant C
4
4.1
Implement
Transfer of
Service line
None
1/2 - 1 Day
Utilities/Customer Services
Assistant C
TOTAL
Actual Estimate plus P 900.00 service fee
1/2-1 day and 50 minutes
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